CCCM Updates
How to gain assistance.
Keeping You Safe
Vic. Govt. Website
Rest assured, we will continue to open through Stage 4 restrictions.
To find out more about our response to COVID-19 or info about how you can gain assistance, click here.
Coronavirus (COVID-19)
We continue to help out our local community.
Service Update:
✅ Foodbank, Counselling, Budget Education
❌ Op Shop
CCCM will continue to be open throughout Stage 4 restrictions in metropolitan Melbourne. Leaving the house to access food relief is part of your 4 reasons to leave the home.
We have strict COVIDSafe measures in place including compulsory masks, increased cleaning, social distancing and zero-contact service delivery. We have also introduced new ways to access our services – including phone intake interviews. You can find out more information about these changes here.
In accordance with government regulations, we ask you to come to the foodbank alone and you should wear a face covering.
The health and safety of our staff, volunteers, and clients is our highest priority and we will continue to work safely to deliver our essential service to the community. We are continuing to follow closely the advice from the Department of Health & Human Services (DHHS) and other government organisations.
It is as important as ever to ensure you do not come into the centre if you are feeling unwell. If you are feeling unwell, it is vital you stay home and contact your GP or the Coronavirus hotline on 1800 675 398 (avail. 24/7 – keep Triple Zero (000) for emergencies.)
If you, or someone else you know needs help, please share this message with them and encourage them to get in contact – we are here to help.
Please also keep in mind that the change in restrictions may be difficult for some, so please ensure that we continue to support each other by following the restrictions and staying in touch with one another.
- For the latest information from the Victorian Government, including the current restrictions, please visit: www.vic.gov.au/coronavirus.
As of today, residents of metropolitan Melbourne are required to wear a face covering when outside of the home.
Here at CCCM, your health and safety is a top priority so it is our policy for all staff, volunteers and visitors to wear a face covering while at the foodbank.
If you are unable to do so, we ask you to stay at home and get in contact with us where we can help you with home delivery. Thank you for your cooperation.
Unfortunately, we have made the tough decision to once again close the CCCM Op Shop until further notice.
This has been a tough decision to make, and one we do not take lightly. Due to low customer numbers and a number of our staff unable to work due to their vulnerable status, it has become difficult to operate.
We will be back as soon as we can, and will regularly revisit this decision.
Please note that our food relief services continue to operate, and as of today the foodbank is now open 10am – 3pm Mon-Thurs, 10am – 12:15 Friday.
As always, if you are feeling unwell please stay home and get in touch with us if you require assistance.
The Victorian Government has again announced the implementation of Stage 3 restrictions across the metropolitan area of Melbourne – including the City of Melton.
Combined Churches Melton will once again continue to operate our essential service to the community through these restrictions. We will continue to offer our food relief, budget education and counselling sessions, as these are all essential to our clients during this crisis.
The CCCM Foodbank will revert to its standard opening hours from Monday 13th July and will continue those hours until further notice. CCCM Op Shop will remain open from 9am – 1:30pm, Mon – Fri to assist our community with low-priced goods where required. Please ensure that you are following the Victorian Government’s directions and only leave the house for one of the four reasons stated.
We will continue our stringent COVIDSafe measures including density requirements, social distancing, additional cleaning of our building and zero-contact service delivery to ensure the health and wellbeing of all of our volunteers, staff and clients is maintained. We are continuing to follow closely the advice from the Department of Health & Human Services (DHHS) and other government organisations.
It is as important as ever to ensure you do not come into the centre if you are feeling unwell. If you are feeling unwell, it is vital you stay home and contact your GP or the Coronavirus hotline on 1800 675 398 (avail. 24/7 – keep Triple Zero (000) for emergencies.)
We are here to help, so if you are self-isolating or feeling unwell and require assistance from us, please get in touch and we will assist you in the best way we can.
- For more information on restrictions, and health advice please visit www.vic.gov.au/coronavirus.
We are excited to announce that our Op Shop team has been hard at work to reopen our Op Shop from next Tuesday 9th June from 9am to 1:30pm, Mon-Fri.
We will be continuing to take a number of steps to stop the spread of COVID-19, including:
- Restricting the number of people allowed into the shop at one time to ensure social distancing requirements can be adhered to.
- Increased sanitising and cleaning of the shop
- Ensuring our volunteers wash and sanitise their hands frequently
- Disinfecting donations upon arrival.
We would like to take this opportunity to again thank the community for their support and donations during this time, plus a big THANK YOU to our op shop team who have worked hard behind the scenes to be able to reopen.
If you can, please donate to us here: www.foodbankmelton.org.au/donate
Thank you Victoria, for doing amazing things during coronavirus.
We’ve kept our distance and our cool. But we can’t stop now, there’s still a way to go. And staying apart keeps us together.
To help keep us together visit vic.gov.au/coronavirus.
Today marks the end of the trial period that we recently announced around reopening our Op Shop.
Sadly, the management team at CCCM have now made the decision to close our Op Shop until further notice – once restrictions are lifted and things return to a sort of normality. It has been a hard decision to make however the health and safety of our staff, volunteers and community remains our number one priority. It was decided that under the current restrictions and fear among our community that our plan to reopen was not going to work. Please be aware that our food relief services remain open to all City of Melton residents, however we ask you to not visit if you are feeling unwell and instead get in contact with us via phone or email. If you are in a position to donate, we would kindly request you do so to help us in this time of unprecedented demand. You can do so online at www.foodbankmelton.org.au/donate Stay safe,
The CCCM team.
Sadly, the management team at CCCM have now made the decision to close our Op Shop until further notice – once restrictions are lifted and things return to a sort of normality. It has been a hard decision to make however the health and safety of our staff, volunteers and community remains our number one priority. It was decided that under the current restrictions and fear among our community that our plan to reopen was not going to work. Please be aware that our food relief services remain open to all City of Melton residents, however we ask you to not visit if you are feeling unwell and instead get in contact with us via phone or email. If you are in a position to donate, we would kindly request you do so to help us in this time of unprecedented demand. You can do so online at www.foodbankmelton.org.au/donate Stay safe,
The CCCM team.
As many would be aware, for the past few weeks CCCM Op Shop has been closed.
While we understand the importance of stopping the spread of COVID-19, we have also been inundated with requests around purchasing items from the Op Shop to support the Foodbank, and as a cheap way to buy items such as clothing and furniture during this period of uncertainty. In response to this, we will be reopening the Op Shop from tomorrow on a trial basis for 2 weeks from 10am to 12pm, Monday to Friday but we are making some changes to the way we operate.
We will be restricting the number of people allowed in at one time, and of course we will be practising social distancing. We will also be making sure to sanitise and clean the shop and donations more often, and we will be ensuring our volunteers wash and sanitise their hands frequently to help stop the spread of germs. We would like to take this opportunity to again thank the community for their support and donations during this time, and as always we do ask that if you are feeling unwell please do not visit and instead get in contact via phone or email. Stay safe,
The CCCM team.
While we understand the importance of stopping the spread of COVID-19, we have also been inundated with requests around purchasing items from the Op Shop to support the Foodbank, and as a cheap way to buy items such as clothing and furniture during this period of uncertainty. In response to this, we will be reopening the Op Shop from tomorrow on a trial basis for 2 weeks from 10am to 12pm, Monday to Friday but we are making some changes to the way we operate.
We will be restricting the number of people allowed in at one time, and of course we will be practising social distancing. We will also be making sure to sanitise and clean the shop and donations more often, and we will be ensuring our volunteers wash and sanitise their hands frequently to help stop the spread of germs. We would like to take this opportunity to again thank the community for their support and donations during this time, and as always we do ask that if you are feeling unwell please do not visit and instead get in contact via phone or email. Stay safe,
The CCCM team.
We are here to help, now more than ever.
CCCM continue to open 10am – 12:15pm as previously advised, and we now will be temporarily waiving the requirement for a Centrelink card (eg: Pension, HCC) to help out all City of Melton residents who have been recently unemployed and need our support.
Bacchus Marsh residents: Please visit The Neighbour’s Place for more details regarding assistance available to you.
The Victorian Government has announced the implementation of a shutdown of all non-essential services across Victoria by Tuesday 24th March. Combined Churches Melton will continue to operate our essential food relief service to the community through this shutdown – however, with some changes.
We will continue to offer our budget education and counselling sessions, as we believe these are an essential service to our clients in this crisis. However, we will only be open 10am – 12:15pm until further notice. Alongside this, CCCM Op Shop will be closed until further notice.
We have already implemented measures including additional cleaning of our building and zero-contact service delivery to ensure the health and wellbeing of all of our volunteers, staff and clients is maintained. We are continuing to follow closely the advice from the Department of Health & Human Services (DHHS) and other government organisations.
We do however continue to ask that you do not come into the centre for any reason if you are feeling unwell. You should instead contact your GP for the next steps or call the Coronavirus Hotline on 1800 675 398 (avail. 24/7 – keep Triple Zero (000) for emergencies). For more information on COVID-19, please visit coronavirus.vic.gov.au.
If you are self-isolating or feeling unwell and require assistance from us, please get in contact with us (visit foodbankmelton.org.au/contactus) and we will see how we can assist – we have a limited volunteer base who can home deliver.
Stay safe,
The CCCM team.
How you can gain assistance:
We’re here to help. We provide assistance to City of Melton residents with free food, budget education and counselling. We also can help you by providing details of other local support services available to you – such as Hope Street, Salvation Army, or family violence assistance.
If you require assistance, please visit us (or get in contact with us) with 2 forms of ID that are proof of residence – such as your drivers licence, utility bill, City of Melton rates bill, Health Care Card etc. One of the forms of ID should ideally contain your photo.
We are open 10am – 3pm, Monday to Thursday and 10am – 12:15pm on Friday. The foodbank is located at 100 Coburns Rd, Melton South and we have implemented contact free service delivery. We ask that you follow the directions of staff, volunteers and signage while visiting. In accordance with government regulations, we ask you to visit the foodbank alone and you must wear a face covering.
Please stay at home if you are feeling unwell or should be in self-isolation, and get in contact with us instead where we can still help you. We can home deliver to you if necessary.
Zero-Contact Service Delivery:
We now have the ability to conduct our intake interviews over the phone. This will involve us speaking with you about your needs and circumstances to allow us to assist you in the best way possible.
From this interview, we will then be able to prepare your food order to dispatch to you once you arrive to present your ID. If you wish, you may also instead send through your ID to us via SMS.
Home delivery continues to be available for those unable to make it to the foodbank (such as not owning a car or if you’re in self-isolation) and you can access this service by contacting us.
Please rest assured knowing that your personal information is handled in accordance with our privacy policy, which can be found here.
Keeping You Safe:
Here at CCCM, your health and safety is our number one priority and we are working hard to keep you safe.
We have implemented a number of measures as part of our response to coronavirus including:
- zero-contact service delivery
- increased cleaning of our building (in accordance with DHHS requirements)
- compulsory masks
- hand sanitiser and disinfectant wipes are readily available across our site
- ensuring our staff and volunteers are well prior to starting their shift